About Us

The Personal Support Worker Program Accreditation (PSWPA) accredits PSW training programs run by Ontario school boards – we ensure that PSW training programs meet the provincial standards and vocational learning outcomes.

In September 2015, the common provincial Personal Support Worker (PSW) Standards were developed as a joint project between the Ministry of Health and Long-Term Care (MOHLTC), the former Ministry of Training, Colleges and Universities (MTCU) and the Ministry of Education (EDU) and included input from various stakeholders.

CESBA is a professional association composed of the staff who work in adult, alternative, and continuing education school boards (Public, Catholic, French and English) in Ontario. Ontario school boards work with over 300,000 adult learners each year, helping them to achieve their learning and career goals. With a desire for more national outreach, a need for greater credibility of Ontario school board PSW programs, and directed by the Ministry of Education, CESBA adopted an outcomes-based model of quality assurance based on international accreditation standards.

Click HERE to view PSWPA’s Organizational Chart.

Accreditation and the PSW Registry of Ontario

The PSW Registry of Ontario’s Education Requirements and Alternative Assessment Policy requires graduates of a Continuing Education School Board Program (CESBP) to have graduated from a program that was accredited at the time of graduation by PEPA or PSWPA.

PSWPA Accreditation Panel Members and Bios

Debra Ann Anderson, Chair
Debra Ann has been a Registered Nurse since 1982.  Her working career includes both the hospital and long-term care settings.  She spent five years in Special Surgery (eyes, ears, nose and neurosurgery), two years in a Surgical Progressive Care Unit and 22 years in a Cardio-Vascular-Thoracic Intensive Care Unit where she worked both as a staff nurse and Clinical Leader.  In 2011, Debra Ann moved to a Long-Term Care facility as the Assistant Director of Care and three years later assumed the position of Director of Care; a position she held until her retirement in February 2017.  It was in LTC that she first encountered PSWs and realized the important role they play in the continuum of healthcare.  Debra Ann strongly feels that superior PSW programs will have a positive outcome in the hiring and retention of PSWs and ultimately in the provision of care.

In addition to her position on the PSWPA panel, Debra Ann sits on the PSW Advisory Committee at St. Albert’s Adult Learning Centre; is a public member of the Sudbury-Manitoulin Ethics Network and is secretary of the Sudbury Chapter of the Registered Nurses Association of Ontario.

Graham Bashford
Graham Bashford from Castle Keep Retirement Inc. has been serving seniors since he was 12 years old. After working in the field as a Personal Support Worker starting in 2000 ,he later managed Alzheimer’s Facilities, managed Retirement Homes, and oversaw 8 Retirement Communities nationally. After seeing how expensive Retirement Living could be he left the industry to pursue his own company specializing in keeping seniors comfortable in their own home. Since conception in 2012 Castle Keep Retirement now employs over 35 dynamic team members, and serves over 90 seniors each month in the Kawartha Lakes. Services include personal care, companion care, cleaning, and maintenance. Thanks to his team Castle Keep has been named as New Business of the Year, Most Innovative Business, Customer Service Excellence, Hospitality Excellence, and most recently Employer of the Year 2017. The company is owned by a Personal Support Worker, and managed with two other Personal Support Workers. Castle Keep teaches and promotes servant leadership as the Managers jobs are to support the front line so they can positively impact the quality of life for the seniors they serve.

Lisa Zandbergen
Lisa graduated in 1989 as a Registered Nurse, doing primarily ICU nursing in London at University Hospital and in Sarnia at the old General Hospital.  Sharon did travel nursing to Orlando, Philadelphia and Louisville, working Trauma ICU, Neuro ICU, Cardio ICU and Medical ICU.

Lisa has worn multiple hats:  CCAC Case Manager, Red Cross Supervisor, Charge Nurse, Director of Care as well as teacher at St. Clair College and Lambton College in the nursing departments.  She has a B.Sc.N and a B.Ed and is a member of the Ontario College of Teachers.  She is currently a PSW teacher.

Julie Streska
Julie has been nursing for 23 years, working in a variety of settings from hospitals, community care which included bedside care, teaching and management. Julie has also taught all levels of nursing- from PSWs to Registered Nurses. She currently works as a Director of Care/Administrator and enjoys the role of working closely with all her staff to strive for quality of life for the residents of her home.

Debbie Watt
Debbie has worked as a Registered Nurse since 1984 in a variety of settings and roles, from hospitals to hospices, to colleges, to communities including bedside care, teaching, and management.  She has worked closely with PSWs and values their role and enjoys working with them as team members. She recently worked with the Champlain Home and Community Care/LHIN on their remodel of their palliative care program that included a review of the role of the PSW, including their scope of practice and care provided to those receiving hospice palliative care in the community. Given the increased acuity of clients, Debbie is passionate about PSWs receiving quality education and tools that will assist them in delivering the best care possible.

Quin Powell
Quin is a Registered Nurse and Educator who takes a holistic approach to the promotion, protection, and restoration of health. She is passionate about teaching/health education and uses a constructivist paradigm to guide curriculum development, course design, and course delivery to help others acquire the knowledge, skill, and judgement to form safe practice. Quin received a Master of Nursing degree from the University of Toronto and has 15 years of experience in the Canadian healthcare sector.

Gaye E. Moffett
Gaye received her RN and B.Sc.N. in 1972 and her M.Ed. (Admin) in 1991 from the University of Ottawa. She opened GEM Health Care Services, a private health care services company, in 1994 in Ottawa, and expanded into the GTA in 2009 through the franchise model.

Gaye currently serves as 2nd Vice President on the Board of Directors of Home Care Ontario and is on the Governance Committee of the Canadian Nurses Association Ontario members group.  She volunteers in the community by being a Rotarian, is Co-Chair of the Employer Council of Champions of Hire Immigrants of Ottawa, is Chair of the Board of Directors of the Ottawa Bach Choir, is a member of the Thinking in Pictures Educational Services, a children’s charity and is a newly appointed Deputy Warden with the Anglican Church St. Bartholomew’s, where she also sings in the tenor section of the church choir.

Gaye has been working full time in a nursing capacity for 46 years working in hospitals, retirement homes, long term care facilities, teaching and now has vast experience in private healthcare services in the community.

Ruth Sabel and Sharon Sonnilal are also Panel Members.